Shell in Markham, ON Open now

Reviews about Shell

• ★ ★ ★ ★ ★

  2019-10-04, by Christopher Shaw
  I don't know the person who made the negative review nor do I know the cashier that the complaint is about. But what I do know is the person who made this complaint wasn't telling the whole story in his review and the person you're making the complaint about wasn't even part of your initial complaint as he was outside of the time and only came inside when his co-worker waved him over. While I was waiting in line you yelled and swore at the two cashiers. All because of the car wash app wasn't working. One cashier mentioned to you while you were in the car wash that you can get the replacement code. For whatever reason it didn't work for you ok sorry to hear that but did you swipe your card as the person working cash suggested you do? You swore and called them idiots and you told them you didn't care to carry the card on you which btw would've actually solved you in getting a car wash. They suggested that you update the app and again you called them idiots and told them you been to shell car washes for years and again you swore at the two guys working cash. All these two guys were doing was trying to help you out the best they can in a tense situation you placed them in. Ya voices did get raised but if you had the card the problem with the app could've been avoided, right???? Maybe you went home and saw you needed to update the app? All they were doing was to suggest other ways for you to get your wash. I have the car wash app and yes the app actually does work and when it doesn't work I've never had any issue getting a replacement code since i always update the app. Maybe something to do with your phone and the car wash here? It's true what the cashier was saying as they have no control over the app. If the app doesn't work voice your concern with Shell since the cashiers did suggest other ways for you to get the car wash. What code were you talking about they wouldn't give you? How can they get a replacement code for you??? The replacement code I always get is on my phone. Did you want them to turn on their apps and give you their code? I don't fully understand that comment you made on your review. All I know is you were in the wrong here blaming two cashiers for the problem with the app which clearly isn't their fault at all. You swore and called the idiots and they never swore at you at all. As I mentioned before they did suggest 1) update the app "you called them idiots and swore at them" 2) they asked if you had the card on hand "you said you didn't care to carry the card since you have the app" so since when they tried to help you out you could've just called Shell then complained and asked them if their car wash app was having issues at that location. But all you did was swear and call them both idiots. If i ever in need of CAA i hope i don't get you as I would wonder what you would do or say to me. I strongly suggest you remove your review and don't make a review again especially posting pictures of not only the cashiers but of the customers that were waiting in line and someone saw you taking pictures. Good day to you and i hope you re-think how you treat people when things are out of their control and they even tried to fix the problem but it wasn't too your liking but again you swore and called them idiots.