Healthy Planet in Markham, ON Closed now

Reviews about Healthy Planet

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  2020-03-21, by Ahmad
  I've been shopping at this place for about 7 years. I never had a problem with a single product or representative until I bought IFN'S Hemavol2Max. It was defective as the contents of the powder had hardened and has a smell like sour milk. I've bought several Similar products over the course of 10 years and never have I experienced this issue. I went to their v.p/Elsmere location and was given incorrect information to visit the markham location. So I came to the Markham location and confirmed this was a wasted trip. Very Poor service for someone who spends upwards of $800 per year in my household for vitamins/Protein and Supplements. I even bought several gift cards over the years to give to my clients from these guys. Every other competitor is hungry for your business in today's market, why waste time with a small family run company when they throw away a costumer over one product which could easily have been sent back to the manufacturer. Very disappointed. Poor client experience. Update: March 2018 3 months later the problem is still unresolved, IFN didn't even respond to my email, nor did Healthy Planet reach out when they could have simply DOA'd the product. I've since taken my business to Online Merchants as well as Pope*e's Supplements/Bu*lD*g Nutrition. Healthy Planet will stand to lose thousands from me, but since they are a family run business, they obviously don't care.
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  2019-11-04, by Gus Hatoum
  Great place to shop for supplemets. Better prices than most other stores. The staff work hard to find what you need and offer you as much guidance to an extent.
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  2019-11-01, by Anna Vine
  Best place to purchase your vitamins and supplements. Staff is pretty helpful, but I will say I wish they had more make-up selections, as I prefer to buy vegan makeup as opposed to chemically-induced products. I will also say that I wish their produce section was a lot more vast, however given the space of the vicinity I can understand you can't just accommodate every single fruit and vegetable there. Moreover, I like that they have a points program - you can sign up when you cash out. Will be coming back =)