Acadian Flooring Centre Ltd. in Markham, ON Closed now

Reviews about Acadian Flooring Centre Ltd.

• ★ ☆ ☆ ☆ ☆

  2020-02-25, by Pat Cheung
  Worse service ever! Last year October, my husband and I were there to return a box of damage flooring on one of the Saturday. My sales person was off for the day, another woman who refused to provide her name, and served us badly like we were nothing to her. I felt deeply assaulting by her behavior and the way she spoke to us, so we asked for her manager, but then she went to her manager ahead of us and lie in front of us to say we were not lining up and impatient. This was unbelievable bad assaulting and lies like we were not there listening. We spoke to the manager that she was lying and I had no idea why we were randomly picked by her hate feeling. The manager protected her by saying her family member was just passed away , so she wasn't in good mood. "So, she just picked us and insulting us for no reason??" This was ridiculous excuse I ever heard. Also the manager decided to do nothing about, except let us exchange the damage box of materials (they provided damage box to customer at first place, of course they have to take it back and get us the new ones, I didn't understand why it became a problem solved for such customer service attitude issue). I would suggest everyone not going to this flooring company if you don't want to see a moody woman randomly picking you without a proper apology. It was the worse and terrible Saturday morning I ever had. If I didn't choose them for my flooring, I shouldn't be getting such terrible service in my life. There are lots competitors around the city, don't see why it became a choice for the entire industry.